All work
Retail & FMCG · Professional experience
Retail Gross Profit & Claims Investigation
Tracing margin variances to cost, pricing and claim causes.
Operational· pending verificationEmployer-owned — experience summary only
Publication draft: status, contribution and technical details require contributor approval. The architecture and implementation notes below are illustrative, not verified accounts of a client deployment.
Context & challenge
Gross-profit variances were visible in reports but their causes were not.
Objectives
- Attribute variance to causes
- Identify recoverable supplier claims
Solution approach
- Variance decomposition by cost, price, mix and shrinkage
- Claims evidence packs
Architecture
- Sales
- Costs
- Claims
- Variance model
- Investigation report
Simplified and anonymised. No private infrastructure details are published.
Important technical decisions
- Separate data errors from genuine commercial variance first
Operational considerations
- Access to supplier documentation
Results
Results pending verification. We only publish outcomes that have been confirmed.
Lessons learned
- Clean the data before explaining the margin.